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(including AppleCare) Check your Apple product coverage please click this link and enter product serial No. Apple Support. If you have a problem with your iPod then you should download and install the latest iPod updater. If this doesn’t work then... 1) Bring it to us at: Flame Limited 12 Kings Park Primrose Hill Kings Langley Hertfordshire WD4 8ST 2) Bring it along with proof of purchase. We will notify you when a replacement is available for collection.Please note that there is a £10 charge for software related issues when no hardware fault is found. We only require the iPod and no other packaging or cables. Except in the case of the new clip iPod Shuffle we need the dock back too.As part of the diagnostic/repair process it may be necessary to restore/reinitialise your iPod, please ensure you have all your data backed up. Flame Limited will not be held responsible for the loss of any data. |
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